In the digital age, where technology is intertwined with our daily lives, the need for tech support has never been greater. Companies like Geek Squad, known for providing technical assistance, have become household names. However, with this rise in demand, there’s also been an increase in scams exploiting the name of reputable services like Geek Squad. This blog aims to shed light on the common scam tactics used under the guise of Geek Squad and provides practical tips to avoid falling victim to these scams.

Understanding Geek Squad Scams

1. Phishing Emails and Calls

One of the most common tactics used by scammers is sending phishing emails or making calls pretending to be Geek Squad representatives. These communications often create a sense of urgency, claiming that your computer is at risk or that you owe a subscription fee.

2. Fake Websites

Scammers set up fraudulent websites that mimic the official Geek Squad site. These sites can be used to steal personal information or to trick people into downloading malware.

3. Unsolicited Tech Support Offers

Be wary of unsolicited calls or emails offering tech support. Scammers often use this method to gain remote access to your computer, putting your personal information at risk.

4. Overcharging for Services

Some scammers, posing as Geek Squad agents, may offer to fix non-existent problems and charge exorbitant fees for it.

5. Renewal Scams

Scammers might contact you about renewing your Geek Squad subscription, even if you don’t have one. They use this tactic to get your credit card information.

How to Avoid Geek Squad Scams

1. Verify Communication

If you receive an unsolicited email or call claiming to be from Geek Squad, do not respond immediately. Verify the legitimacy of the communication by contacting Geek Squad directly through their official channels.

2. Use Official Websites

Always use the official Geek Squad website for any services or subscriptions. Be cautious of any site that looks suspicious or doesn’t have secure HTTPS encryption.

3. Do Not Share Personal Information

Never share your personal, financial, or computer login details with anyone over the phone or email, especially if the request is unsolicited.

4. Be Skeptical of Urgent Requests

Scammers often create a sense of urgency to panic victims into acting without thinking. Always take your time to verify the facts before taking any action.

5. Use Reliable Security Software

Protect your computer with reputable antivirus and anti-malware software. This can help prevent unauthorized access to your computer.

6. Educate Yourself and Others

Stay informed about the latest scam tactics and educate your friends and family about them. Awareness is a powerful tool against scammers.

7. Report Scams

If you encounter a Geek Squad scam, report it to the authorities and to Best Buy, which owns Geek Squad. This helps in combating these fraudulent activities.


Scammers are constantly finding new ways to exploit unsuspecting victims. By staying vigilant and informed, you can protect yourself from Geek Squad scams. Remember, legitimate companies like Geek Squad will never pressure you into making hasty decisions or share your sensitive information without proper verification. Stay safe and always double-check before you act.

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